1. Introduction
Welcome to SR POLYMERS ("we", "our", or "us"). We are committed to protecting the personal information and privacy of our customers, wholesale partners, dealers, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your details when you visit our website or submit inquiries for our heavy-duty water storage tanks.
2. Information We Collect
When you interact with our website or contact our plant directly, we may collect the following information:
- Contact Information: Your name, mobile phone number, WhatsApp contact, email address, and delivery location or district in Bihar.
- Order & Quotation Details: Desired tank capacity (500L to 5000L), layer specifications (3 Layer to 6 Layer), quantity, commercial project details, and delivery requirements.
- Technical & Browsing Data: Anonymized IP addresses, browser type, device information, and pages visited to help us optimize site navigation and speed.
3. How We Use Your Information
The information you provide is used strictly for legitimate manufacturing and business purposes:
- Preparing and sending genuine factory quotations and delivery timelines.
- Coordinating freight, logistics, and dispatch across all 38 districts of Bihar.
- Providing technical guidance regarding multi-layer polymer specifications, tank dimensions, and proper installation.
- Responding to customer support queries, warranty service requests, or dealer inquiries.
4. Information Sharing & Third Parties
We do not sell, rent, trade, or monetize your personal contact details to any third-party advertisers or marketing agencies. Information is shared only with verified logistics and delivery partners strictly for executing truck consignments to your designated location in Bihar, or when required by applicable law.
5. Data Security & Storage
We implement standard physical, electronic, and administrative safeguards to secure all customer information. Offline order records are maintained securely at our plant office at Mankauli, Maheshpatti, Bihar – 847104.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or ask us to remove your contact information from our follow-up list. To do so, please contact us using the details below.
7. Contact Us
If you have any questions regarding this Privacy Policy, please contact our administrative desk:
SR POLYMERS
Works: 6PPP+46H, Jale - Atarwel Path, Mankauli, Maheshpatti, Bihar – 847104
Phone: +91 91234 56789
Email: info@srpolymers.com
